Currently, when all members of a ring group are busy, incoming calls are often sent to voicemail or, in some cases, disconnected by the carrier. With this update, when a caller dials a ring group, they will be automatically placed on hold in a queue to wait for the next available person. | Learn more about
call queuing for select Google Voice plans.
Implement automated compliance recording and transcripts for selected Google Meet users
In order to help organizations, particularly those in the financial services industry, meet strict regulatory archiving requirements, today we are introducing Google Meet Compliance Recording, a new feature that can be enabled by administrators to automatically record meetings and capture transcripts for specific users or groups requiring regulatory monitoring by a registered organization. | Learn more about
implementing automated compliance recording and transcripts for selected Google Meet users.
Protect sensitive Google Vault actions with multi-party approvals
Gmail data classification update: include header or footer message
Earlier this year, data classification labels for Gmail became generally available. Admins can use this feature to classify and audit email content according to organizational guidelines (“Sensitive,” “Confidential,” etc.) and apply policies, such as data loss prevention (DLP) rules, to protect sensitive information in email messages. | Learn more about
the Gmail data classification update for header and footer messages.
A new web address for Google Chat
We’re launching a faster, more reliable Google Chat experience for web users. Chat will now be served from chat.google.com instead of mail.google.com/chat. Users, however, can continue to use existing mail.google.com/chat bookmarks and links. This change will reduce loading time when opening the app and does not change the Chat user interface. | Learn more about
a new web address for Google Chat.
Schedule messages to be sent at a later time in Google Chat